The Commerce OS
for modern businesses.

Eight fully integrated modules. Re-architected for high concurrency. Replace your entire software stack — storefront, dispatch, ticketing, and WFM — with a single platform built to scale.

Enterprise-grade infrastructure securely deployed on Google Cloud
8
Production Modules
9/9
Services Online
< 4ms
Average API Latency
99.9%
Uptime SLA
AES-256
PII Encryption
Eight modules. One ecosystem.

Eliminate messy API integrations. Every system runs natively on a shared secure database layer, providing zero-sync latency.

Storefront
Xenodia Store
Customer-facing storefront with checkout, instant wallet payouts, loyalty rewards, and live support chat widget.
Kitchen/Operations
X-Opus
Real-time order queue, automated kitchen tickets, accept/reject controls, and prep-time tracking logs.
Customer Support
XVU
Ticketing console, active agent status monitoring, live customer chat interventions, and agent ratings database.
Documentation
Xenodia DSM
Bilingual operator documentation system with instant fuzzy search, access control, and markdown editor.
Courier / Logistics
Xenodia Driver
Rider dispatch console, live GPS map tracking, automated courier assignment, zone rules, and native courier app support.
Management
Xenodia Admin
System analytics dashboard, client settings, product/pricing catalog manager, and template email editor.
Security Core
Xenodia Auth Gateway
Ecosystem protection layer: rotating agent passkeys, IP address whitelists, AES-256 PII encryption, and real-time audit logging.
Workforce Management
Xenodia WFM
Advanced shift scheduling, real-time agent adherence alerts, and operational rush hour demand forecasting.
Designed for mission-critical operations.

A platform that behaves like enterprise software should. Secure, isolated, and fast.

Isolated Domain Boundaries
We separate your storefront customer traffic (deployed on `xenodia.store`) from secure back-office admin portals (deployed on `xenodia.online`) to minimize attack vectors.
High-Efficiency Cold DB Archiving
To keep your production database running at sub-millisecond speeds, logs and historic records older than 30 days are automatically archived to a read-optimized Cold DB.
Strict Audited Immutability
Every action inside the platform — from driver re-routing to ticket interventions and refund triggers — writes an immutable, signed ledger entry to our security log.
Self-Healing Infrastructure
Managed by Google Cloud serverless containers, Xenodia auto-heals, isolates active process failures, and scales instance count to match order spikes.
Pay for what you need. Scale freely.

Choose a pre-configured bundle or construct your own platform slice by picking your modules.

Monthly Billing
Annual Billing Save 20%
Starter
Launch
For new stores getting started with core commerce and support.
$149 / month
No commitment. Cancel anytime.
What's Included
X-Store Storefront
X-Ops Order Management
XView Support (2 agents)
DSM Documentation
XuthPortal Auth
GPS Courier Tracking
WFM Module
Growth
Scale
Full ecosystem access for established businesses operating professionally.
$399 / month
Cancel anytime.
Everything in Launch, plus
GPS Courier Dispatch & Tracking
Fleet Management & Zones
XView Support (10 agents)
Advanced Analytics
Promo Coupons & Loyalty
Custom Domain
Multi-Store (2027)
Xenodia WFM & Adherence
Enterprise
Operate
Multi-store, WFM, and dedicated infrastructure for businesses at scale.
$899 / month
Annual billing. Dedicated support.
Everything in Scale, plus
Multi-Store Architecture
Xenodia WFM Scheduling
Rush Hour Forecasting
Unlimited Agents
Dedicated SLA & Support
API Access
Design Your Xenodia Instance

Select the precise modules you need. You will receive a secure custom build deployed on your subdomains under `xenodia.online` and `xenodia.store`.

Xenodia Store +$50/mo (Product-based salary to us)
Storefront client, wallet balance payments. (Required — note: storefront hosting is product-based salary to us)
X-Opus +$40/mo
Kitchen display queue & ticket printers.
XVU Console +$40/mo
Customer ticketing & active agent chat.
Xenodia Driver +$60/mo
GPS courier dispatch & route tracker.
Xenodia DSM +$20/mo
Fuzzy-search internal documentation system.
Xenodia Admin +$40/mo
Management controls, email alerts editor.
Xenodia WFM +$50/mo
Workforce schedules, forecasts, adherence.
Your Custom Estimate
$ 100 /mo
Includes Base Platform Configuration, Auth Gateway, and Xenodia Store.
Includes base infrastructure + database setup ($50/mo value). Deployed to secure serverless instances.
Need a custom plan?
Large team or special requirements? We'll build something around your business.

30-day free trial. No credit card. Compare all features →

Inside the Xenodia Ecosystem

Each module is a purpose-built server — independently deployed, monitored, and scaled. Here's what powers your operations.

Xenodia Ecosystem Overview — real-time server monitoring dashboard
Ecosystem Overview: Monitor all 9 servers in real-time — CPU usage, memory, latency, and uptime SLA metrics — from a single unified dashboard.
Infrastructure
Ecosystem Server Manager
The central command center for your entire Xenodia deployment. Monitor all 9 servers in real-time — CPU usage, memory, uptime, and latency — from a single dashboard. Includes a live syslog feed, API route inspector, security audit events, and native integrations with Slack, Discord, and custom webhooks for instant system alert routing.
9 Active Servers Slack & Discord Alerts Custom Webhooks 5ms Avg Latency Live Syslog
X-Ops Kitchen Operations Console — live order queue and ticket management
Live Order Queue: Track active storefront transactions in real-time with customer order detail records.
Operations
X-Ops Kitchen Console
Real-time kitchen queue management with live order tracking. Monitor pending, preparing, and dispatched orders from a unified console. Includes customer profile lookup, order timeline, and one-click actions for cancellations, refunds, and compensations.
Live Order Queue Client Profiles Refund Actions Dispatch Tracking
XVU Support Agent Console — multi-channel customer ticket management
XVU Agent Console: Ticketing dashboard with customer and driver chat feeds, live GPS courier tracking, and customer history.
Support
XVU Agent Console
Full-featured support ticketing with customer and driver chat channels, AI-assisted auto-responses from your DSM, and real-time driver GPS tracking embedded directly into the ticket view. Agents see order history, customer details, and can add internal notes.
Multi-Channel Chat AI Auto-Reply Driver GPS Map Ticket History
Xenodia Driver Portal — earnings dashboard, shift logs, and vehicle diagnostics
Driver Portal: Earnings statistics, weekly performance logs, active shift charts, and vehicle health metrics.
Delivery
Driver Portal
Each courier gets their own portal with earnings analytics, weekly performance trends, and completed delivery logs. Includes vehicle diagnostics monitoring — tire pressure, engine temperature, traffic delay risk — and a verified vehicle profile system.
Earnings Analytics Shift Logs Vehicle Diagnostics Surge Bonuses
Xenodia Admin Management Center — orders, customers, reviews, and delivery tracking
Analytics Overview: Business owner control center with real-time sales overview, order records, and review logs.
Management
Admin Management Center
The business owner's control panel. Browse all order records with status tracking, manage customer accounts and subscriber lists, moderate product reviews, and monitor live delivery tracking — all from a single admin interface with search and filters.
Order Records Customer CRM Reviews & Ratings Delivery Tracking
Xenodia DSM — documentation series with role-based access and multilingual support
DSM Console: Handcrafted documentation repository with multilingual article setups and role-based filters.
Documentation
Xenodia DSM
A self-service documentation platform with organized article series, role-based access filtering, and multilingual support. Powers the AI auto-reply engine in XVU Support — when a customer asks a question, the system searches your DSM for relevant answers first.
Article Series Role Filters Multilingual AI Search Index
Frequently Asked Questions
What is the difference between store.xenodia and online.xenodia?+
For security isolation, public customers browse storefront operations on your `.store` domain, while operators, couriers, and administrators log into their dashboard consoles via the `.online` domain. This protects internal tools from public exploitation.
Are all modules fully white-label?+
Yes. Your logos, subdomains, and customer notifications are entirely branded as your company. The Xenodia name disappears completely from client-facing nodes.
Is the WFM module active right now?+
Yes. Xenodia WFM (Workforce Management) provides shift scheduling, agent adherence logging, and forecasting. It is fully integrated with our support ticket client (XVU).
How does Cold DB Archiving keep things fast?+
Log entries, courier GPS positions, and ticket logs accumulate rapidly. Xenodia archives records older than 30 days into a secondary cold database, keeping index lookups on hot transactions incredibly fast.
Can we run this on our own Google Cloud account?+
Yes. For Enterprise accounts, we deploy the entire platform containerized directly inside your own GCP workspace using Terraform scripts.
Is there a transaction limit?+
No transaction limit. Launch and Custom plans enjoy unlimited orders, tickets, and drivers. Scale and Operate plans feature specialized high-volume scaling parameters.
Be an early access partner.

The ecosystem is in active development. Apply now to secure your spot — early access partners deploy first.

U
User Name
user@email.com

Saved Custom Configurations

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Terms of Service

Last Updated: June 19, 2026

1. Service Description

Xenodia provides a multi-module commerce operating system delivered as a Software-as-a-Service (SaaS) platform. The service includes but is not limited to: storefront hosting, kitchen operations management, customer support ticketing, courier dispatch tracking, DSM documentation management, workforce scheduling, and administrative dashboards. All services are deployed on Google Cloud Platform infrastructure.

2. Early Access Terms

The Xenodia ecosystem is currently in active development. Early Access partners acknowledge that: (a) features may be added, modified, or deprecated during development, (b) service availability targets during Early Access are best-effort rather than contractual, (c) Early Access pricing is introductory and may be adjusted at general availability, and (d) Early Access partners receive priority onboarding, direct engineering support, and input on product roadmap decisions.

3. Service Availability & SLA

Upon general availability, Xenodia commits to a 99.9% uptime SLA for all production subdomains. Scheduled maintenance windows are restricted to 03:00–05:00 UTC with a minimum of 48 hours advance notice. Unscheduled downtime exceeding the SLA threshold entitles clients to service credits as specified in their subscription agreement. The SLA excludes force majeure events and third-party infrastructure outages.

4. Account Security & Authentication

Operators accessing Xenodia dashboards via .online domains must authenticate using unique passkeys. Passkey rotation is enforced every 90 days for Enterprise tier accounts. IP whitelisting is available for all tiers and recommended for production environments. Xenodia bears no liability for unauthorized access resulting from: shared credentials, compromised client devices, or disabled security controls.

5. Acceptable Use Policy

Merchants agree not to use Xenodia for: (a) any illegal activity or sale of prohibited goods, (b) transmitting malware, spam, or phishing content through the platform, (c) attempting to access, modify, or extract data from other tenants' databases, (d) circumventing rate limits, API throttles, or security controls, or (e) reselling Xenodia access without a written partnership agreement.

6. Multi-Store Tenancy & Isolation

Each merchant operates within an isolated database schema. Enterprise customers may opt for full database node isolation. Resource limits (concurrent database connections, request throughput, storage capacity) are determined by the selected subscription tier. Automated rate-limiting guards activate when usage patterns risk degrading shared infrastructure performance. Persistent overages may require a tier upgrade.

7. Intellectual Property

All Xenodia software, documentation, user interfaces, and system architecture are the exclusive intellectual property of Xenodia. White-label deployments grant merchants a limited, non-transferable license to present the platform under their brand. Merchants retain full ownership of their business data, product catalogs, customer lists, and transaction records stored on the platform.

8. Delivery Dispatch Liability

Xenodia provides courier dispatch routing software and GPS coordinate mapping. Xenodia does not employ couriers, manage vehicle fleets, or control physical food preparation. The merchant assumes full operational liability for: courier conduct, delivery delays, order accuracy, food safety compliance, and payment processing. Xenodia's liability is limited to the software functioning as documented.

9. Subscription & Billing

Subscriptions are billed monthly or annually as selected at signup. Annual plans receive a 20% discount and are billed upfront. Cancellations take effect at the end of the current billing period. No pro-rata refunds are issued for partial billing periods. Early Access pricing is locked for the duration of the Early Access program and for 12 months following general availability.

10. Termination

Either party may terminate the agreement with 30 days written notice. Upon termination, Xenodia will: (a) provide a full data export in JSON format within 14 days of the termination date, (b) delete all merchant data from production systems within 30 days, and (c) retain anonymized, aggregated analytics data for platform improvement purposes only. Xenodia reserves the right to immediately terminate accounts that violate the Acceptable Use Policy.

11. Limitation of Liability

Xenodia's total aggregate liability arising from or related to this agreement shall not exceed the total fees paid by the merchant in the 12 months preceding the claim. Xenodia shall not be liable for indirect, incidental, consequential, or punitive damages, including lost profits or business interruption, regardless of the theory of liability.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the service provider is registered, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with standard commercial arbitration rules.

Privacy Policy

Last Updated: June 19, 2026

1. Data Collection & Processing

Xenodia operates as a Data Processor on behalf of its merchant clients ("Data Controllers"). When a customer interacts with a Xenodia-powered storefront, we collect: full name, email address, phone number, delivery address, order details, and payment metadata. This data is processed solely to fulfill orders and provide customer support services on behalf of the merchant.

2. Encryption & Data Protection

All Personally Identifiable Information (PII) is encrypted at rest using AES-256 column-level encryption. Encryption keys are managed through Google Cloud Key Management Service (KMS) with automatic rotation every 90 days. Data in transit is protected via TLS 1.3 across all endpoints. No PII is ever stored in application logs or error reporting systems.

3. Data Retention & Cold Archiving

Active transaction records are retained in the production database for 30 days. After this period, records are automatically migrated to a read-optimized cold archive database. Archived records are stripped of direct contact identifiers upon client request, maintaining data minimization principles. Merchants may request full data deletion for specific customers, which is processed within 72 hours.

4. Courier GPS & Telemetry Data

The Xenodia Driver module collects courier GPS coordinates exclusively during active delivery shifts. Telemetry data is used for: route optimization, customer ETA calculations, workforce performance metrics, and delivery proof logging. GPS tracking terminates automatically when a courier ends their shift. Raw GPS coordinates are archived after 7 days and aggregated into anonymized performance metrics.

5. Immutable Audit Trail

Every system action — including ticket interventions, order status overrides, refund approvals, and account modifications — generates an immutable, cryptographically signed ledger entry. Each entry records: the authenticated operator email, IP address, timestamp (UTC), action type, and affected record IDs. Audit logs cannot be modified or deleted and are retained for a minimum of 7 years.

6. Third-Party Data Sharing

Xenodia does not sell, share, or transfer customer data to third parties for marketing or advertising purposes. Data is shared only with: (a) Google Cloud Platform for infrastructure hosting, (b) payment processors as configured by the merchant, and (c) law enforcement agencies when required by valid legal process. All third-party processors are bound by Data Processing Agreements (DPAs).

7. Cookie & Analytics Policy

Xenodia storefronts use essential session cookies required for shopping cart functionality and authentication state. No third-party tracking cookies, ad pixels, or behavioral analytics scripts are injected by the platform. Merchants may add their own analytics tools via the Admin console, which falls under their own privacy obligations.

8. Data Subject Rights

End customers may exercise the following rights by contacting the merchant (Data Controller): right of access, right to rectification, right to erasure ("right to be forgotten"), right to data portability, and right to restrict processing. Merchants can fulfill these requests through the Xenodia Admin Management Center. For direct inquiries to Xenodia as Data Processor, contact xenodiaonline@gmail.com.

9. Breach Notification

In the event of a data breach affecting customer PII, Xenodia will notify affected merchants within 48 hours of confirmed detection, provide a detailed incident report within 5 business days, and cooperate with regulatory authorities as required. All breach events are logged in the immutable audit trail.